The process typically starts with a short 15-minute call to understand your current IT setup and what you need. If it makes sense to go further, DMS carries out a free IT audit — remotely or on-site. From there, a fixed-price proposal is provided with everything clearly set out. For businesses switching from another provider, DMS manages the transition and most customers are fully onboarded within a few weeks with minimal disruption to their team.

That depends on what you need — but DMS has supported businesses in Bexleyheath since 2005, with engineers based locally, Microsoft Solutions Partner status, and ISO 27001 certification.

Most issues are resolved remotely. When an on-site visit is needed, we have engineers based locally in the area, so getting someone to you is straightforward.

Yes. Many DMS customers have one internal IT person and use DMS to extend their capability — covering helpdesk volume, specialist projects, security assessments, or out-of-hours support. DMS integrates as a seamless extension of your existing team rather than replacing them.

Yes — most customers switching providers are fully onboarded within a few weeks, with DMS managing the handover.

DMS supports businesses of all sizes across Bexleyheath, typically from small teams of 10 users up to organisations of 100 or more, with managed IT support scaled to match.

DMS works on clear, transparent agreements without hidden lock-ins or penalty clauses. The aim is to earn continued business through quality of service rather than contractual obligation.

Pricing starts from £30 per user per month for core IT support, or £40 per user per month including full cyber security. A 15-minute call gets you a fixed quote based on your actual setup.

For small and medium businesses in London, fully managed IT support including cybersecurity typically starts from around £40 per user per month when working with a provider like DMS. This covers helpdesk support, 24/7 monitoring, firewall management, threat detection, Cyber Essentials certification support and Microsoft security tools. For businesses of 10–100 users, this is often significantly less expensive than employing even one part-time IT person.

DMS is based at 2A–4 Avery Hill Road, New Eltham, London SE9 2BD, with engineers also based locally — serving Bexleyheath and the wider Southeast London area.