DMS Services

Consultancy and Support

We want to work with you because you want us to, not because we have tied you into a long-term contract!  That’s why we offer the option to buy individual or multiple support days; you only pay when you need us. We’ll advise you how long we expect projects to take and you can buy days up front, calling them off as you need them.

 

We offer unlimited telephone support for your IT Department. On-Site or Remote Support is available for any occurrence, upgrades or migrations and you can buy support days as you prefer. We can also provide Remote Monitoring which gives us real time updates on business-critical devices and processes, enabling fast response to issues – you may not even know there is a problem.

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Network Infrastructure

­­We’ll be happy to support your existing Microsoft compatible network, migrating it if required. Or, we can discuss a completely new network to serve your organisation. We’ll spend time with you to ensure that what we deliver will meet your requirements and, rest assured, when DMS designs a network, you can be confident it will be secure and stable. Choose between on-premises servers for data storage, with local or cloud backup. Or, lower on-premises infrastructure costs by moving to Azure for full in-cloud storage.

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Unified Communications

Microsoft Teams is a digital hub that brings conversations, content and apps together in one place – all from a single experience in Office 365. A great collaboration tool for teams that includes file sharing and phone conversations and conferences with screen sharing options.

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Mobile Device Management

Using Microsoft Intune and built-in Mobile Device Management for Office 365, mobile devices on your network can be managed to allow ease of use for authorised users whilst preventing access by others.

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Business Continuity

Your business runs on IT. If your infrastructure goes down, so may your business. Let DMS put  your mind at rest, with a back-up service for day to day data protection and a  disaster recovery plan for a full infrastructure failure. Azure Site Recovery is backed by a 99.9% SLA and 24×7 support to keep your enterprise running smoothly. Without a plan, you could wait a week or more to recover. Using Microsoft technology, we’ll make business continuity straightforward and cost effective for you.

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Electrical Services

DMS saw the benefits early on of having a qualified electrician for electrical services supporting their network installations. Now, with a team of electricians, it is an NICEIC Approved Contractor and offers a range of services.

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DMS Solutions

To complement its IT Services, DMS has developed its own Microsoft compatible solutions:

NetFlow Logo 2 Jul 19

NetFlow is a powerful yet easy to use tool for managing users and groups of users on your network. It is designed to empower technicians and handles the day to day administration tasks involved in user management.

Cyber Secrity Logo 2 Jul 19

Design and Management Systems offers Cyber Security tailored specifically to inidivdual business contexts to protect networks, devices and programs from any type of cyber attack.

ODr Connect Logo 2 Jul 19

OneDrive Connect which provides end users with a familiar method to save documents to their OneDrive account by creating a mapped drive letter.

JobFlow Logo 2 Jul 19

JobFlow service management software is in use across the UK by organisations that manage field-based engineers who carry out reactive and planned maintenance as well as long-term projects.