JobFlow is service management software that records client work requests at the office and manages them through to completion by your mobile workforce through an Android app.
Operatives with smartphones or tablets can log into JobFlow, view their allocated jobs and fill out job sheets, risk assessments, maintenance certificates, hours worked, materials used, parts required and more, then obtain a customer signature on completion and upload completed documents with photos to the office.
The app. works online and offline. Job data is downloaded to the device, so you are not at the mercy of ‘dead spots’ or flaky connections as web-based solutions are. Data can be input and uploaded as soon as a connection is restored.
To speed up data entry, the JobFlow app includes lists to select from; for parts used, works done, job status etc. there is the option to free write data too using the onscreen keyboard, your finger or stylus.
The JobFlow app can be used to record new assets at client sites and update existing assets too. You can raise callouts against specific assets and provide detailed asset histories.
Operatives can send information back to the office, including photos or sketches, of new work that needs to be done, estimating time and skills required. This is fed into JobFlow for a full quotation to be prepared and sent to the client. The quick turnaround often leads to works being approved while your operative is still on site.
With touch screen technology, clients can sign off work with their finger or a stylus in the JobFlow app enabling immediate invoicing.
The app records the travel and work time for each job and provides a comprehensive and detailed timesheet by operative on demand for payroll. This can also be audited through GPS tracking.
The JobFlow app includes two forms tailored to your requirements (normally a worksheet and a risk assessment), more forms are easily added as required.
Benefits
